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End User License Agreement (EULA)

Last updated: 2026-04-27 · Version v1.0
This Agreement is a legal contract between Wabot ("the Software") and you ("the User"). By downloading, installing, or using the Software, you agree to be bound by its terms. If you do not agree, do not install or use the Software.

1. Software License

Wabot is developed and provided by Felix Fang (the "Licensor"). The Licensor grants you a limited, non-exclusive, non-transferable, non-sublicensable right to install and run the Software on Windows devices belonging to you or your business, provided you have lawfully obtained an activation code or trial authorization.

The Software consists of two parts: (a) local components on the customer's Windows device (bot core, admin panel, client agent); and (b) server components operated by the Licensor (license server, AI proxy, monitoring, email delivery). Together they form a SaaS service.

2. Usage Restrictions

  1. You may not reverse engineer, decompile, disassemble, modify, or create derivative works of the Software's code; reasonable local configuration is exempt.
  2. You may not use the Software to send spam, harass, defraud, run illegal advertising, conduct political propaganda, or violate WhatsApp's Terms of Service.
  3. You may not circumvent activation, AI quotas, heartbeat verification, or other security mechanisms.
  4. You may not resell, sublicense, or redistribute the Software (reseller partnerships require a separate written agreement).
  5. Each activation code binds to a single physical device; to switch devices, contact Licensor for unbinding before reactivation.

3. Subscription, Payment, and Trial

The Software is offered on a subscription basis: 14-day free trial (no credit card, register for a code), after which a monthly or annual subscription is required. Accepted payment methods: PayPal, Yappy (Panama). Billing currency: USD.

After trial expiry, the activation code enters grace mode (renewal prompts shown but service continues). After 7 days of non-payment, the local software stops responding to customer messages but does not delete any local data.

4. Refund Policy

  • 14-day trial: Completely free, no payment obligation.
  • First 7 days of paid subscription: Full refund for any reason (PayPal 5–7 business days, Yappy instant).
  • After 7 days of paid subscription: Pro-rated refund for unused months (annual only); monthly subscriptions are non-refundable thereafter.
  • Refund method: Original payment route, no fees.
  • Abuse exception: Refunds are denied if account suspension is caused by user behavior (spam, WhatsApp ToS violations, etc.).

5. Service Availability and Disclaimers

Licensor will use commercially reasonable efforts to maintain server uptime of 99.0% (rolling annual average). The Software is provided "AS IS"; the Licensor does not warrant:

  • That the Software will fully meet your business needs;
  • That operation will be uninterrupted or error-free;
  • That third-party platforms (WhatsApp) will not change protocols, restrict features, or ban accounts;
  • The stability of third-party AI providers (DeepSeek, OpenAI, Aliyun, etc.).

To the maximum extent permitted by applicable law, Licensor is not liable for any indirect, incidental, special, punitive, or consequential damages (including business loss, profit loss, or data loss). Total liability shall not exceed fees paid by the user in the 12 months preceding the event.

6. Data Ownership

Customer's WhatsApp chats, customer profiles, menus, and operational data are always stored on the customer's local device; Licensor's servers store no chat content. Licensor only collects: (a) device fingerprint (anti-sharing); (b) heartbeat and version; (c) AI call metadata (no content, only token counts); (d) install logs (for diagnostics). See Privacy Policy for details.

7. Termination

This Agreement terminates upon: (a) your uninstallation of the Software; (b) your breach of any term; (c) 30 days after subscription expiry without renewal. Upon termination, you must stop using the Software and uninstall local components, but may retain locally exported customer data.

8. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Republic of Panama. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded. Disputes shall first be resolved by friendly negotiation; failing that, by arbitration at the Panama City Arbitration Center.

9. Modifications

Licensor may update this Agreement from time to time. Updates will be published at docs.gowabot.com and announced via email at least 30 days in advance. Continued use constitutes acceptance. If you disagree, you may request a pro-rated refund before the effective date.

10. Contact

  • Email: [email protected] (general) / [email protected] / [email protected]
  • WhatsApp: contact info available on docs.gowabot.com
Disclaimer: This document is a free template provided by the software supplier and does not constitute legal advice. For large-scale commercial deployment or cross-border use, consult local legal counsel before signing. The English version is authoritative over translations in case of discrepancy.
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